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FAQ
DO YOU EXCHANGE?
YES, WE OFFER EASY AND FAST EXCHANGES.
YOU CAN FILL IN THE EXCHANGE FORM FOUND ON OUR WEBSITE,
OR SIMPLY BY SCANNING THE QR CODE ON THE TAG ATTACHED TO THE CLOTHING ITEM,
WHICH WILL LEAD YOU DIRECTLY TO THE EXCHANGE FORM.
HOWEVER, IF THE TAGS ARE RIPPED OR TAKEN OFF THE ITEM,
THE EXCHANGE WILL NOT BE APPLICABLE ANYMORE.
FROM HERE
DO YOU ALLOW REFUNDS?
WE OFFER A REFUND WITHIN 14 DAYS FROM THE DATE YOU RECEIVE YOUR ORDER
THE ITEM MUST BE UNUSED AND IN ITS ORIGINAL CONDITION
ALL TAGS MUST BE ATTACHED
THE ITEM SHOULD BE RETURNED IN ITS ORIGINAL PACKAGING
TO INITIATE A RETURN PLEASE CONTACT OUR CUSTOMER SERVICE TEAM FOR FURTHER INSTRUCTIONS
HOW LONG DOES DELIVERY TAKE?
FOR LOCAL ORDERS, SHIPPING TAKES 1-4 WORKING DAYS.
CAN I OPEN THE PACKAGE OR TRY IT ON BEFORE GIVING THE COURIER THE FEES?
UNFORTUNATELY, YOU CANNOT! THE COURIERS ARE NOT ALLOWED TO RETURN WITH AN OPEN PACKAGE. PLEASE PAY YOUR FEES TO THE COURIER AND LET US KNOW IF YOU’D LIKE TO EXCHANGE OR REFUND YOUR ITEM.